Repeat Supplies of Medicationlogo

Patient Message:IMPORTANT INFORMATION

CLINICAL SYSTEM CHANGE AND ONLINE SERVICES

Because we have changed our clinical computer system you will need to register with the new system before being able to use the online services (even if you had previously registered with us under the old system).

You will need to ring the Surgery (789030) and ask the Receptionist to sign you up for online services. Please give the Receptionist your name, date of birth and the email address you would like to use. You will then receive the codes that you need to set up your account within the next two working days.

Please use/save the following link to access our online services: Prescription Requests and Making Appointments:

https://www.patientaccess.com/


For those patients who are on regular medication and are stable on all of their repeat medication, and have been for some time, Repeat Dispensing may be an option.  If the Doctor thinks that you are clinically appropriate then he/she can issue prescriptions at intervals of up to one year depending on the medication.  You will need to arrange an appointment to see Doctor to discuss and sign a consent form.

Patient’s can order their repeat prescriptions via 3 different pathways.
They Are:

  1. The Postal Service
  2. Personally bring request to surgery
  3. Via the Practice email system
  4. Online using our New Clinical System if you have registered

Please only order your tablets when required. This will help reduce stock piling of medications. Please remember prescription requests take 3 whole working days.

The 3 working days starts when we receive your instruction during a normal working day and does not start when you instruct a local pharmacy or put a prescription counterfoil through our letterbox if we are closed.

If you would like us to post the prescription back to you please enclose a stamped addressed envelope and allow one week. Ideally, all prescriptions should be ordered one week before they are needed.

For safety reasons requests cannot be accepted by telephone as this may lead to mistakes.  Some drugs have similar names and an error may easily occur.

Pre-Payment Certificates

If you are not entitled to free prescriptions, a ‘season ticket’ may save you money.  This is a prepayment certificate, please ask Reception for details.

Click here to find our more…

Click here to apply for your prepayment certificate