We have produced this website to provide you with information about the way the Practice is organised and the services that are provided directly by Practice Staff, or by other members of the Primary Health Care Team. Services will, by necessity, change from time to time, please do not hesitate to telephone the Practice to check the current position.
We aim to provide a high standard of medical care in a friendly and professional manner. You can help us achieve our aim by following the suggestions made to ensure that appropriate services can be provided when you need them most. This website and our Practice Leaflet, contain useful information about how to get the most from a visit to your surgery.
Patient Message:IMPORTANT INFORMATION
CLINICAL SYSTEM CHANGE – 20TH NOVEMBER 2019
Please order any medication due in November by 8th November at the latest.
- There will be no pre-bookable appointments for doctors on weeks commencing 11th November until 22nd November, throughout this period.
- Please book any routine blood tests before 11th November or after 22nd November. There will be no routine service during this time.
- Online services are being suspended with immediate effect. Please do not use this service as requests may not arrive. Online service users will be emailed to register for the new system after the 21st November.
Please be assured that if you wish to see or speak to a doctor on the day, this will be dealt with in the normal way. Our staff and doctors will be learning the new system, so we thank you in advance for your patience during this time.
Dr Mona Hamal retired from Estover Surgery on the 31st March 2019. Dr Hamal has worked at the practice for many years and will be missed by staff and her patients.
As Dr Richard Olaiya is now the Sole Partner, all Dr Hamal's patients will be moved onto his list. This will provide continuity of care for Dr Hamal's patients.
Dr Hamal's patients, like Dr Olaiya's, will be able to see any of our four practitioners.
Our new Acute Medical Team consists of:
- Dr Fitter, who has many years of experience working as a GP in the NHS
- Sarah Gilbert-Smith, who is a highly trained medical specialist in urgent care
- Sandy Gidley, who is also a highly trained medical specialist in urgent care
Dr Olaiya will be working his normal days
Patients may feel they prefer one particular clinician and, appointments permitting, we will try to accommodate that preference.
Each of our clinicians has a different specialty, and as such we feel that we have a well rounded team. We hope that this will be reflected in a better service to our patients.
We Welcome New Patients
Please share the message that we are welcoming new patients, who live within our boundary, with your family and friends. New patients can pop into the surgery and pick up a registration form and information leaflet. Or you can download the Registration and New Patient Questionnaire here (add both documents above here) Bring these completed documents into the surgery with one photo proof of ID and one proof of address.
Thank you for your continued support.
Devon Doctors will be providing pre-bookable ROUTINE appointments on weekday evening and weekends at Mount Gould (Plymouth) Treatment. To book an appoinment call Devon Doctors on 01392 822 354.
For more information, visit www.nhs.uk/GPaccess
IMPORTANT: From 11 October 2018 NHS Digital changed the way patients can opt out from sharing their data for research and planning.
To find out how you can 'Opt Out', please visit www.nhs.uk/your-nhs-data-matters